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Terms Of Use

Last updated October 24, 2026

These terms apply to topcandidate.ca and everything on it, including the courses, trainers, tools, guides, videos, postings pages and coaching information. By using the site you agree to them. If you do not agree, please do not use the site.

Who We Are

Top Candidate is operated by Nicholas Dunham in Ontario, Canada. Contact: info@topcandidate.ca.

Ownership Of Content

All content on this site is owned by Nicholas Dunham or used with permission. This includes the text, courses, trainers, question banks, diagrams, graphics, videos, photographs, layout, and The Top Candidate Recruitment Guide. The Pool Method™ and Top Candidate™ are used by Top Candidate to identify its coaching process and services. All rights reserved.

You may not copy, reproduce, distribute, resell, publish, record, scrape, or create derivative works from any content without written permission. You may share short quotations with credit and a link back to topcandidate.ca.

Membership And Personal Use

Membership is for the person who bought it. Your login is personal. Do not share your account, post members only content publicly, or let others use your access. We may suspend or end access if these terms are broken, and refunds are not given in that case.

Coaching And No Guarantee

One on one coaching is by application and subject to approval. Top Candidate provides preparation tools, education, and coaching, but cannot guarantee that any candidate will be hired, advance in a process, or pass any test. Fire service recruitment is competitive and every department sets its own process. Results depend on the candidate and on factors outside our control.

Information On The Site

We work to keep postings, requirements, dates and fees accurate, but departments change them often. Always confirm details with the hiring department or testing body before you rely on them. Nothing on this site is legal, medical or financial advice. Speak with your doctor before starting any physical training program.

Payments And Refunds

Prices are in Canadian dollars. Digital products are non refundable once delivered, and coaching changes follow our Privacy and Refund Policy.

Liability

The site and its content are provided as is. To the fullest extent allowed by law, Top Candidate is not liable for any loss arising from your use of the site or reliance on its content.

Governing Law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.

Changes

We may update these terms from time to time. The date above shows the latest version. Continued use means you accept the changes.